• Processing time: 7-15 Business Days
  • FREE SHIPPING OVER $100 - USA & CAN

Everything You Need To Know

FAQ

Free shipping offer applies to all nail orders shipped within North America.

Minimum Order value of $100CAD applies. (Approx $70 USD, but varies due to daily exchange).

Skull cuticle oil bottles are not eligible for free shipping, flat rates apply at checkout.

Free shipping in Canada is Chit Chats Select - Tracked.

Free shipping to the USA is USA-Tracked Packet

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Free shipping is not available to Canadian PO Box Addresses. Please select PO Box shipping at checkout. Orders to a PO box without selecting PO Box Shipping will be cancelled.


LD Nails is currently shipping to Canada, USA, Australia & New Zealand, Switzerland & The UK.

If your Country isn't in the above list please reach out through the contact form and I will look into adding your country to the list.

Unfortunately LD Nails is unable to ship to Germany at this time due to packaging regulations.


Unless otherwise noted, Every nail purchase includes 10 nails in the size of your choice. Each set is packed carefully in a small package, secured with double sided tape.

An application kit is included and consists of detailed application instructions. a sealed and sanitary mani kit (100/180 file, buffer block & cuticle pusher), an alcohol pad and your choice of tabs or glue. Only one kit is sent per order. If you purchase 2+ sets, you will receive one application kit. Additional kits and add-ons are available under “Kits & Extras”


Every nail order includes a little thank you package! The contents are always changing but usually include stickers, candy and seasonal goodies. These are items that I purchase out of pocket and their cost is not passed on to you. They are a token of my gratitude for your support of my small business!


The first and most important step in ordering nails from any Press On Nail shop is determining your sizing for THEIR nails.

Sizing kits are the only guaranteed method of sizing yourself. Measuring on your own leaves room for error, but you are welcome to do so if you feel confident in where and how to measure.

Things to consider:

- Do not use sizing from another shop. There are SO many different tip brands out there today and you cannot know that the sizing/fit transfers over 100%. Other shops also sometimes use different size charts. A small set from LD Nails vs a small set from somewhere else may not be the same.

- Do not guess your size. Press On Nails are final sale, why risk it?

Options to measure:

1. ORDER A SIZING KIT!!! Purchasing a sizing kit in all shapes and lengths you are interested in is highly recommended. Your sizing can vary between different shapes and even lengths due to variances in the c-curve. It is also important to ensure that the curve of your natural nail is compatible with the curve of the shape you choose. My shape finder kits are a great way to test out the fit and the length for individual shapes. Find them both in the "kits and More" section!

2. If you don't want to wait for a sizing kit to arrive and want a set to wear right away consider ordering a sizing set. You can determine your sizing and have a set to wear right away! Find them in the "Kits & More" section.

3. Use a soft measuring tape to measure each nail from sidewall to sidewall at the widest point. This is usually somewhere from the middle of the nail to the free edge. Write down your measurements in mm as you go.

3. Stick a piece of scotch tape TIGHTLY to your nail beds, mark the side walls with a pen. Remove the tape and use a ruler to measure across the widest point. Write down your measurements in mm as you go.

*Always measure in millimeters.

**Be sure to measure each nail individually. Your ring finger, for example, may be a 6 on your left hand, but a 5 or 7 on your right.


After you have either measured your nails, or purchased and used the sizing kit, use the numbers you have written down to compare to the standard pre-sized sets. If all measurements match up with any one of the pre-sized sets, that is the size you should order. If they do not match up with any, or if you have different sizes for each hand, simply select custom and type your measurements into the personalization field.

Please use millimetres and not tip sizes (measurements are not the same across all shapes) and also designate LEFT and RIGHT as this is important for some set designs.


It is best to always round UP not down. Press on nails that are too small will not only cause popping issues, but they also just look really bad. Sidewalls and free edge will be visible and that's just not a good look.

If your Thumb for example, measures at 15.5, go for a 16.

You can file the edges gently to take them down a bit, if necessary.


Your press ons are created with salon quality gels and topcoats. They are strong and durable!

Following the recommended nail prep and application methods, and taking good care of your nails after application, will allow the following wear timeframes:

Tabs: 1-3 days

Glue: 7-21+ days

Please keep in mind that the lifespan of your set is going to depend on:

> how hard you are on them

> and on your regular daily activities. Ex: Having your hands in/out of water regularly, working with your hands (labor, typing etc.), regular/prolonged use of cleaning chemicals and oils, all may damage your nails and reduce the lifespan.


Nails applied with glue are going to be worn longer, and therefore will take on more damage. The lifespan of your nails when worn this way is entirely dependent on how careful you are with your nails. They are durable, not indestructible. Smashing/bashing, biting & chewing on them may cause gel to separate from the tip.

Your nails are not tools! Do not use them as if they are.

Long nails also tend to have a shorter lifespan than short nails due to more free edge exposure.


IF you take proper care of your custom set of nails, they are fully reusable!

The use of tabs will allow you to wear them countless times. Sets applied with glue can still be re-used, but you will need to remove the residual glue from them after removal.

If you regularly wear press ons, I recommend purchasing a small handheld e-file to do this. Or pick up some sanding sticks from the "Sizing Kits & More" Section!


Click on over to the “Application” tab for a rundown on how to apply and remove your set!


Clean up and care for those cuticles! This will help in several ways! First - proper cuticle cleanup/prep will allow for a better seal, allowing longer wear time. Second - Clean well kept cuticles really helps make your press ons look like a perfect set of salon nails!

Shaping the cuticle area of your new nails to perfectly fit your unique shape is also highly recommended! FIRST make sure your cuticles are cleaned up and pushed back. Then hold the nails to your nail beds and look for overlap. Gently file the tops with the buffing block for a perfect fit!

Also take extra care to make sure you're laying them down straight while applying!


If one or more of your nails has popped off you'll need to do some cleanup before you re-apply it!

If applied with tabs give it a good wipe with an alcohol pad to sanitize. If applied with glue, buff out the old glue and sanitize it with an alcohol wipe before gluing it back on again.

If you were to just slap more glue on and re-apply it as is you risk trapping moisture and bacteria under that nail and giving yourself a greenie.

"Greenie" is the informal term used by many nail technicians to describe a nail that has become infected with pseudomonas, which looks green under a nail; usually occurs as a result of water or other moisture becoming trapped between an artificial nail and the natural nail.


I do offer full customization for ALL designs. Every set is made to order, so just write your preferences in the order notes.

What you can do:

If you like a design but want it done in different colors, I can do that!

Accent and feature nails can be moved around per your preference.

What you can't do:

You cannot purchase a set and request additional hand painting, stamped art or gems and embellishments. If you would like something added to an existing design, please contact me first so we can discuss your ideas and set a price.

I can also accommodate requests for a custom set of nails if you’ve got an idea for that perfect set just for you. Inspo pics are always welcome! Please email me and we can chat about your ideas!

***Note: some listings specifically offer variations in the listing description. If there are no comments left in the order notes, then the order will be made to default and you will receive what is pictured in the listing.


It is your responsibility to provide me with accurate measurements. I offer sizing kits and shape finder kits and I highly recommend that you use them. There is also detailed information on how to correctly measure yourself available if this is the route you wish to go. I am readily available to help you if necessary!

LD Nails will not be held responsible for nails that do not fit. I make them to the measurements I am provided and will not process refunds, returns, or exchanges in this event.

I will however try to work something out with you, so please do contact me!


Broke or lost a nail or two on an otherwise wearable set? Ordered a set and a nail or two is too big or too small?

Check out the replacement nail listing under the "Sizing Kits & Upgrades" section.


Adding a layer of builder gel thickens the nails and enhances the strength, durability and lifespan of your set.

Builder gel is most beneficial for Long or X-Long sets. It is not necessary for X-Short - Medium sets. The nails are quite strong and durable to begin with!

Please be advised: you need to have your sizing BANG ON for a builder gel overly. It hardens the nails considerably, there is little flex to them and if your sizing is off they can be uncomfortable to wear.


Please check the announcement banners at the top of every page for the most up to date processing times!

I aim to start and finish each order as soon as reasonably possible. The time between when an order is placed and when it is sent on its merry way to you will depend on the size/complexity of the order and how many orders I have on the books. Processing time can range between 7 business days to 6 weeks, but the standard is about 5-15 business days. (That is Monday-Friday)

Orders are processed in the order they were received, but I do offer a rush option that can be added to your order if you need your nails quick! Find it under “Sizing Kits & More.” Purchasing this listing will bump your order to the front of the queue and it will ship in 3-5 business days, guaranteed.

You may want to also upgrade your shipping level at checkout if you need them quick.

I ship twice a week, usually Tuesdays and Fridays. You may see your completed orders go up on my social feeds, but it won't ship until the next shipping day!


Once your order is ready you will receive a shipping notification to the email address you registered at checkout. If you chose a shipping method with tracking, your tracking number will be included in this email.

Shipping timeframes will depend on where you are in the world, and the shipping level you choose at checkout. The following are general guidelines:

Canada:
Regular Oversized Canadian Letter Mail: 2-14 Business Days, but could be up to 1 month

Chit Chats Select: 2-8 business Days

USA:
Chit Chats - US Edge: 4-7 Business Days

Chit Chats - USPS Priority Mail: 2-4 Business Days

Australia, New Zealand, Switzerland & UK:

Chit Chats INT Tracked - 4-27 business days, but could be longer due to customs.

These are general timeframes. I cannot guarantee shipping delivery times as I have no control over postal services. Holidays, weather, customs and postal system conditions can all cause delays in delivery.

*IMPORTANT*

International customers are responsible for any duty and taxes from their country that may incur at the time of delivery. US Customers: not to worry, purchases under $800 are duty-free in your Country!


Cancellations are accepted within 24 hours and will be refunded, less a 10% administration fee. This fee covers the non-refundable cost of transaction and processing fees to LD Nails.

After 24 hours, the order will be processed and shipped.


Press on nails, beauty products (cuticle oils & Scrubs) and earrings are personal products and/or made to order, and are therefore final sale.

Nail decals (unused and still in the original packaging) may be returned for a refund, less the original shipping cost. Customers are responsible for shipping costs back to LD Nails.


Should your items become damaged during shipping please immediately contact me with clear pictures of the damage incurred and I will initiate a claim on your package with the carrier.


If the delivery standard for your order has passed and you still have not received it, please contact me and I will investigate it directly with the carrier. A claim will be initiated once your order is confirmed to be lost and will be replaced.


Any packages that are returned to LD Nails as undelivered for any reason (incorrect address, package refusal, unanswered delivery attempts etc.) are subject to reshipping fees once they return to LD Nails.

- Your order will not be refunded as the work has been completed as ordered and shipped, fulfilling LD Nails due diligence.

- In such cases where LD Nails has been charged a return fee, this fee will be added to your reshipment fee.

- Returned orders will not be reshipped until / unless the required fees have been paid in full.


All sets from LD Nails are produced exclusively with high quality full cover tips and salon quality gel products.

Designs of an abstract nature (gemstone, marble, smoke, encapsulated flowers, crack nails etc.) are created using special processes that produce beautiful and unique results! Please understand that while I work to stay true to the original concept, these designs will not look 100% identical to what is pictured. They will however be uniquely yours!

Hand painted designs will also vary slightly from set to set cause I am not a machine.


Nail shapes and lengths will also result in variations to the outcome of a set. If you are looking at an intricate design on long stiletto and choose to order a short square, there will have to be alterations to the design in order to fit it on the smaller nails. I will however always do my best to ensure they respect the spirit of the design! Some designs are offered exclusively in certain shapes/lengths if I know they will not translate to other shapes or lengths well.

Please also understand that due to availability of source materials (gel polishes, decals, gemstones etc.), there may be slight variations to the designs. Once I run out of something, If I am unable to source the exact products that went into the original design, I do my absolute best to obtain products as close as possible to the original. There may however be very slight differences. If I cannot source products close enough for my liking (I'm picky), I will pull the listing from the shop, and create a new design offering instead.


I do my absolute best to portray the true colours of all sets through photography. Most photos are taken in direct sunlight or under a professional photography lamp. Brightening is about the only photo editing I do, except in cases of very hard to photograph colours. In which case, all editing done is to present an image that matches what I am seeing in person as close as possible.

Despite these efforts, there may be minor variances in what you see on screen versus what you see in person due to differences in monitors/screens that you may be viewing from.


FULL COVER DECALS:

Cut out the images you want on your nails big enough to completely cover each nail.

Prep and shape your nails as usual, and apply a gel base coat . color coat optional.

Optional: apply a coat of transfer gel and cure. (helps the decal stick)

With tweezers, Soak the decals one at a time in ROOM TEMPERATURE or WARM water for 10-20seconds. You will see them start to separate from the backing. Dab the decal gently on paper towel to remove water., Carefully slide the decals off and place on the nail where you want it. gently rub it flat to all edges.

Tip: My decals are stretchy!! Gently pull the edges over and down around the edge of the nail. *Notes: 1. this can only be done if you did not use transfer gel 2. White base decals do not stretch like the full colored ones do, transfer gel highly recommended for white based decals.

Using a nail brush dipped in acetone, carefully remove the excess decal from the cuticle/sidewall areas. Using a 240 Grit nail file, carefully remove any excess decal from the free edges of the nail by filing downward. DO NOT use a course grit, the decals will rip.

Recommended: apply a coat of builder gel, ensure all edges are properly capped. Cure and buff out any lumps/bumps.

Apply 1-2 coats of gel top coat.

TRANSPARENT DECALS:

cut out the images you want as close to the graphics as possible.

Prep and shape your nails as usual, and apply a gel base coat .

Apply a light base color, transparent decals will not show up over a dark base color.

Soak the decals one at a time in ROOM TEMPERATURE or WARM water for 10-20 seconds. You will see them start to separate from the backing. dab the decal gently on paper towel to remove excess water. With tweezers, carefully slide the decals off and place on the nail where you want it. gently rub it flat to all edges, ensuring there is no air or water trapped underneath!

Recommended: apply a coat of builder gel, ensure all edges are properly capped. Cure and buff out any lumps/bumps.

Apply 1-2 coats of gel top coat.

*Transparent decals can be used with regular nail polish, but will not preform as well. Full cover decals are not recommended for application with regular nail polish.


"I'm having trouble getting the decal to slide of the backing"

> Try using slightly warmer water, and/or soaking the decal for a bit longer.

"My decal is not sticking to the nail, and/or the edges are lifting"

> Make sure you are at the very least using a gel polish that has a good tacky layer. A high tack base coat, or a foil transfer gel are recommended.

"I've finished my application and sealed my nails but the colours on the decals have bled, or the edges are lifting"

> The decal has not been sealed properly. Make sure you are removing all overhang from your nails and try using a builder gel over the decal, before the topcoat. I personally seal with builder gel, apply one topcoat, buff everything out smooth, then apply a final topcoat.

"My nails are too wide for the decals"

> Try sizing up to the next available length to give you that extra room on the sides! Alternatively, you can also paint your nails a colour as close as you can to the base colour of the decals. This helps to hide any gaps on the edges!